Share Your Stories

Do you have a personal story to share? Have you experienced a patient-centered approach to your or your family’s healthcare? Tell us about it.

What is your experience with the U.S. health system?
What is working for you and what is not?

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  • I agree to the submission terms and conditions
  • This policy explains how the “Viewers share their stories” feature of WTTW’s web site collects and uses information submitted by site visitors. We recognize the value of personal privacy and copyright protection and wish to protect your information and copyright holders. This “Viewers share their stories” feature is maintained and hosted as a collaboration between WTTW, and participating WTTW affiliate stations.

    Policies governing your submission of content

    You are responsible for the content of any information you submit to the “Viewers share their stories” feature of this web site. The Information posted on this feature does not necessarily reflect the views of WTTW and in no event shall WTTW assume or have any responsibility or liability for any information posted to this feature or for any claims, damages or losses resulting from the use and/or appearance of such information on this feature.

    By clicking the “Submit” button on any submission form in the “Viewers share their stories” features of this web site, you affirm that your submission, including text, digital images and video, is original to you, that you hold all necessary rights to this work or have permission from the copyright holder, or the work is in the public domain, and that the submission does not defame or otherwise violate the rights, copyrights, trademarks, publicity, privacy, or reputation of any third party.

    Under this agreement you will retain ownership of your submission. However, you hereby grant to WTTW and WTTW hereby accepts a perpetual, royalty-free, worldwide license to reproduce, distribute, prepare derivative works of, display and perform such information in any and all media now known or hereinafter devised and to authorize others to exercise such rights. You further represent that you have all necessary rights in such posting.

    You agree to indemnify and hold WTTW harmless against any claims asserted by any third parties that allege your submission violates their rights, or from any breach by you of your promises in this agreement. You shall be responsible for any costs incurred by WTTW for defense or settlement of third- party claims, including but not limited to WTTW reasonable attorneys’ fees.
    You understand that submitting content does not guarantee that your work will be displayed on this web site. The decision of which and how submission received through the WTTW web site will be used will be at the sole discretion of WTTW. Stories and comments submitted and approved through the WTTW web site may be available for public viewing on the “Viewers share their stories” features at all participating WTTW affiliate stations.

    Protecting your personal information

    We collect personally-identifying information such as your name, location, and e-mail address on these pages only if you choose to provide that information to us. We ask you to provide this information when you submit a story via the “Share your story” tool, or make a comment on a story, or request to send a story to a friend. Please note, your name and location will be displayed on the WTTW web site and may be displayed on all other WTTW affiliate stations participating in the “Viewers share their stories” feature. In addition, you name and location may be displayed in connection with any use of your submission by WTTW or parties authorized by WTTW. When submitting your name, you are advised to use a name that you want the public to see. E-mail addresses will only be used for administrative purposes by WTTW. Your E-mail address will not be shared or sold to a third party without first receiving your permission.

    We limit the use of personally-identifying information to the following activities: identifying the contributor of a story posted to this web site, identifying the contributor of a comment about a story, and fulfilling your request to e-mail a story to a friend.
    We also may disclose personal information if required to do so by law or if we believe that such action is necessary to (a) comply with the law or with legal process, (b) protect against misuse or unauthorized use of the web site, or (c) protect the personal safety or property of web site users, the public or the Working Films and its employees. If you do not want your personally-identifying information to be collected or used for any of these purposes, you can simply ‘opt out’ according to the process described below.

    Tracking and use of cookies

    As you explore this feature, it is possible that several cookies will be set on your computer. A cookie is information a web site puts on your computer’s hard drive so that the site can remember your preferences or which pages you visited on that site. These web pages use the information from cookies to deliver relevant local resources, remember browser preferences, and improve your experiences on the site.?No personal information gathered in the “Viewers share their stories” feature will ever be stored in a cookie. WTTW do not sell information collected by cookies nor use the information for commerce-related purposes.

    Links to other sites

    The “Viewers share their stories” feature may contain links to other sites that may not follow the same privacy policies as we do. These sites may use cookies, collect data, and use the data in ways that we would not. We are not responsible for the privacy practices or any information or materials on these other sites.

    Acceptance of the Submission & Usage Policy

    By clicking the “Submit” button on any submission form in the “Viewers share their stories” feature, you signify your acceptance of the terms spelled out in this agreement. If you do not agree to these terms and conditions, please do not use this feature.
    We reserve the right to change this policy at any time. Any changes to this policy will be posted to this page as soon as reasonably possible, so please check this page periodically. Use of these pages constitutes consent to any policy then in effect.

    Disclaimer of warranties

    The “Viewers Share their stories” feature IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE, NONINFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER WTTW NOR THE MEMBER STATIONS WARRANT THAT ANY INFORMATION IS COMPLETE OR ACCURATE, THAT THE WTTW WEB SITE OR WTTW WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY INFORMATION IS FREE OF ROGUE PROGRAMMING.

    Limitation of damages

    UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL WTTW BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM THE USE OR INABILITY TO USE The “Viewers Share their stories” feature, INCLUDING WITHOUT LIMITATION USE OF OR RELIANCE ON INFORMATION AVAILABLE ON The “Viewers Share their stories” feature, INTERRUPTIONS, ERRORS, DEFECTS, MISTAKES, OMISSIONS, DELETIONS OF FILES, DELAYS IN OPERATION OR TRANSMISSION, NONDELIVERY OF INFORMATION, DISCLOSURE OF COMMUNICATIONS, OR ANY OTHER FAILURE OF PERFORMANCE.

    Release and indemnity

    YOU HEREBY RELEASE AND WAIVE ANY AND ALL CLAIMS AND/OR LIABILITY AGAINST WTTW, AND THE MEMBER STATIONS ARISING FROM OR IN CONNECTION WITH YOUR USE OF The “Viewers Share their stories” feature. YOU ALSO AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS, WTTW AND THE MEMBER STATIONS, FROM AND AGAINST, ANY AND ALL CLAIMS OR LIABILITY, INCLUDING COSTS AND ATTORNEYS FEES, ARISING FROM OR IN CONNECTION WITH YOUR USE OF THIS FEATURE OR FAILURE TO ABIDE BY APPLICABLE LAW.

    Questions, corrections to personal data and opting-out

    If you have any questions or comments concerning this Submission & Usage Policy; would like to change, update or delete your personal information; or would like to opt-out of any future communications, please contact WTTW.

    Thank you for your interest in this feature. We hope you enjoy the stories submitted from “people like you.”

Debi Santini

Springfield, IL, United States

I would LOVE for medical practices to embrace how medical care is provided in the film. Great job!

My husband’s situation was an epic failure of the medical system from …

Trisha Bundy

Wilson, NC, United States

During my 37 years, I have faced numerous obstacles. Some as a result of my actions, some unable to avoid. Some more minor than others. Some to personal to share. …

Deb Shrader-Trotter

Gastroparesis the beginning. I believe my journey began in 1989 with the first migraine, but I didn’t realize it. The first migraine I had was a reaction to Indocin. I …

Melissa VanHouten

Indianapolis, IN, United States

Since being diagnosed with gastroparesis, my life has changed in unimaginable ways – and the medical community, which did not initially recognize my needs, left me ill-prepared for these changes. …

Richard Rendall

Cincinnati, OH, United States

The past few years have been a dismal experience with modern medicine. It has taken me a long time to realize todays medical care is controlled by insurance and is …

Deepu George

Edinburg, TX, United States

Dear Mr. Grubin:

Thank you so much for this work. I am a behavioral science faculty in a family medicine residency training program. I am planning to use this with …

Jim Stith

Chicago, IL

Mr. Grubin:

I saw a portion of the video on Alaska native americans and their healthcare practices. I am very impressed by what they have done. My respectful suggestion to …

Andrey Ostrovsky

Boston, MA, United States

I’m a physician finishing training. Although my training is really good at teaching me to diagnose and to treat, there remains a major chasm between what care physicians are trained …

Bobbi Kurronen

Salem, OR, United States

Here in the Salem Neonatal Intensive Care unit we believe in Family Integrated Care (FIC). We are one of the first American NICU’s to offer NICU Families a BED next …

Lori Thatch

Flemington, NJ, United States

I’m a registered nurse who has been out of the hospital for more than 10 years now, working in patient education and behavioral interventions. When my sister was diagnosed …

Kevin C.

Chicago, IL, United States

After having a cardiovascular event, I’ve attended annual follow-up visits with a well-known cardiologist at one of the premier medical facilities in the country. While I am very grateful for …

Julia Maish

Chicago, IL, United States

I had suffered from various debilitating “female” issues for a number of years, and had been assured by several physicians that I should just “wait it out” until menopause and …

Renée Weingard

Chicago, IL, United States

I experienced a sudden attack of an obstructed kidney stone accompanied by, what is considered expected, a urine infection. Unfortunately, this infection spread systemically and found a home in the …

Melissa

Brooklyn, NY, United States

I experienced both types of provider care when I had my first baby. My OB-GYN already knew me well when I became pregnant and always wove personal conversation into my …

Laura B.

New York, NY, United States

An uncle of mine was diagnosed with Type 2 diabetes many many years ago.

Diabetes has since claimed his toes and one of his fingers. When he was first diagnosed …